The Latest Insights from Leading NOW

Earlier in my career, I was caught off guard when I was asked during a job interview, "How do you innovate?" It was a question I couldn’t answer, and it became a defining moment that has stuck with me throughout my career. Today, as Leading NOW's CEO, it’s a question I often ask our clients when advising them on how to create a culture of inclusion and innovation.

Accountability is at the heart of all high-performing teams and successful organizations. Employees at all levels take full ownership and responsibility for their actions, decisions and performance—and for the achievement of business outcomes—without excuses. Healthy cultures that prioritize accountability see better results in productivity, collaboration and engagement, high morale and a greater capacity to thrive. If that doesn't sound like your organization, then as a leader, you have to find out why. It's time to determine how teams can align their tasks with the organization's big picture.